略懂AI：拥抱科技，不失人情味 （三）

拥抱科技，不失人情味

在数字时代，生成式AI、服务型机器人和陪伴经济的兴起预示着重大变革。这些AI系统可以流畅对话、推理和理解，非常适合解决如老龄化人口照护等问题。技术带来了新的期望：机器在专业和个人领域中成为伙伴和助手。

对机器产生情感的问题

对许多感到孤独的人来说，聊天机器人和服务机器人可以是一个安慰的解决方案。然而，这引发了一个关键问题：随着人们与机器形成情感纽带，人机交互的界限变得模糊。未来我们的同事和朋友到底是人还是机器？

人际交流的重要性

尽管技术进步显著，人与人之间的交流需求仍然基本。人类交互的独特缺陷正是我们的人性所在——无法被AI复制的自发化学反应和真实连接。新冠疫情已经证明了这一点：尽管在线教育和虚拟现实技术取得了进展，边境重新开放后，旅游活动激增，与之前认为数字体验可以取代实际存在的观点形成了鲜明对比。

年轻人对于现代科技的越发娴熟，但面对面交流技能却明显下降。这种技能越来越稀缺且珍贵，特别是在大多数互动倾向于与机器进行时。

疫情后重定义工作场所

疫情之后，办公室的角色已经转变。它曾经仅仅是完成任务的地点，现在成为了协作和个人互动的场所。虽然许多员工在家工作的效率与在办公室相同，但超过80%的人发现在家工作更有成效。然而，这种变化降低了同事之间的社区感。公司的组织和凝聚力会因此而降低。

-橙子

 Embracing Technology Without Losing Humanity

In the digital age, the rise of generative AI, service robots, and the companion economy heralds significant changes. These AI systems can converse fluidly, reason, and understand, making them well-suited for addressing issues such as the care of the aging population. Technology has brought new expectations: machines becoming partners and assistants in both professional and personal spheres.

The Issue of Forming Emotional Bonds with Machines

For many who feel lonely, chatbots and service robots can be a comforting solution. However, this raises a critical issue: as people form emotional bonds with machines, the boundaries between human-machine interactions become blurred. Will our colleagues and friends of the future be humans or robots?

The Importance of Interpersonal Communication

Despite significant technological advancements, the basic need for human-to-human interaction remains. The unique imperfections of human interactions, which cannot be replicated by AI, are what make us human—spontaneous chemical reactions and genuine connections. The COVID-19 pandemic has proven this point: despite advances in online education and virtual reality, the reopening of borders led to a surge in travel, clearly contrasting with the earlier belief that digital experiences could replace physical presence.

Young people are becoming increasingly proficient with modern technology, but their face-to-face communication skills have noticeably declined. This skill is becoming rarer and more valuable, especially when most interactions tend to be with machines.

Redefining the Workplace Post-Pandemic

After the pandemic, the role of the office has transformed. It was once merely a place to complete tasks, but now it has become a venue for collaboration and personal interaction. Although many employees find their efficiency at home comparable to that in the office, over 80% find they are more productive working from home. However, this shift has diminished the sense of community among colleagues, potentially weakening organizational cohesion and unity.

-Orange AI